Last Updated: October 29, 2026

1. Overview

Welcome to machinaa. The terms "we," "us," and "our" refer to machinaa.

machinaa operates this online store and website, including all related information, content, features, tools, products, and services, to provide you with a convenient shopping experience.

Our online store is powered by Shopify, which provides the e-commerce platform that enables us to offer our products and services.

These Terms of Service ("Terms") govern your access to and use of our website and any purchases made through our online store.

By visiting our website, browsing our products, or making a purchase, you agree to these Terms and our applicable policies, including our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree to these Terms, please do not use our website or purchase products from our store.

2. Eligibility and Use of Our Website

By using our website, you represent that you are at least 18 years old or the age of majority in your jurisdiction, or that you have the necessary permission from a parent or legal guardian where permitted by law.

You agree to use our website only for lawful purposes and in compliance with these Terms and all applicable laws and regulations.

You must not:

• Use our website for any fraudulent, unlawful, or unauthorized purpose.

• Violate applicable federal, state, or local laws.

• Attempt to interfere with the security, functionality, or operation of our website.

• Introduce malicious software, viruses, or harmful code.

• Attempt to gain unauthorized access to our systems, accounts, or customer information.

• Use automated tools to scrape, copy, or collect website content or customer information without authorization.

• Provide false, misleading, or fraudulent information when placing an order.

We reserve the right to restrict or terminate access to our website where reasonably necessary to protect our store, customers, or legal interests, subject to applicable law.

3. Products and Product Information

machinaa offers men's clothing, underwear, and related apparel products.

We make reasonable efforts to display product descriptions, images, colors, sizes, prices, and other product details accurately.

However, the appearance of a product may vary depending on your device, screen settings, lighting, or other factors. We cannot guarantee that your device will display every color or detail exactly as it appears in person.

Please review product descriptions, size charts, materials, and care instructions before placing an order.

If you have questions about a product, please contact us at hello@machinaa.shop before purchasing.

We reserve the right to correct product description errors, update product information, and discontinue products when necessary, subject to applicable law and any obligations arising from orders already accepted.

4. Pricing and Product Availability

All prices and charges will be displayed at checkout before you complete your purchase.

Unless otherwise stated, prices are displayed in the currency indicated on our website. Applicable taxes, shipping fees, and other charges will be shown or calculated as required by applicable law.

We make reasonable efforts to maintain accurate pricing and inventory information. However, errors or availability changes may occasionally occur.

If a material pricing or listing error affects your order, we may contact you to explain the issue and discuss appropriate options. We will not charge you an undisclosed additional amount without your authorization.

We reserve the right to correct errors, update prices, and change or discontinue products prospectively, subject to applicable law and existing contractual obligations.

Promotional offers, discounts, and coupon codes may be subject to additional terms disclosed when the offer is made.

5. Orders and Order Acceptance

When you place an order, you are submitting an offer to purchase the selected products under these Terms.

You are responsible for providing accurate and complete billing, shipping, and contact information. Please review your order carefully before submitting it.

After placing an order, you may receive an order confirmation email. An order confirmation acknowledges receipt of your order but does not necessarily mean that the order has been finally accepted or shipped.

We reserve the right to review, refuse, or cancel an order where reasonably necessary, including in cases involving suspected fraud, unauthorized transactions, material pricing errors, product unavailability, or violations of these Terms.

If we cancel an order after payment has been collected, we will arrange an appropriate refund to the original payment method, subject to applicable law.

If an order is canceled or modified, we will make reasonable efforts to notify you using the contact information provided with your order.

Nothing in this section limits any rights you may have under applicable consumer protection laws.

6. Payment and Billing

By submitting an order, you agree to provide valid and accurate payment information and authorize the applicable payment provider to process the amount due for your purchase.

Payments are processed through the payment methods made available at checkout.

We do not guarantee that every payment method will be available to every customer at all times. Payment providers may apply their own terms, security checks, and processing requirements.

You are responsible for ensuring that your payment information is accurate and that you are authorized to use the selected payment method.

If a payment is declined, reversed, or flagged for additional verification, your order may be delayed, placed on hold, or canceled where appropriate and permitted by law.

Applicable taxes and shipping charges will be calculated or disclosed at checkout as required by law.

7. Shipping and Delivery

We ship orders according to the shipping options and delivery estimates presented on our website or at checkout.

Delivery estimates are provided for informational purposes and may vary due to carrier delays, weather conditions, customs procedures, incorrect addresses, or other circumstances outside our reasonable control.

Customers are responsible for providing a complete and accurate shipping address. If an address needs to be corrected, please contact us as soon as possible at hello@machinaa.shop. We cannot guarantee changes once an order has entered fulfillment or has shipped.

Our Shipping Policy provides additional information about order processing, estimated delivery times, shipping charges, and delivery issues.

If we cannot ship an order within the time promised, or within the time required by applicable law, we will provide the notices and cancellation or refund options required by law.

We will handle lost, damaged, delayed, or incorrectly delivered orders in accordance with our published policies and applicable law.

8. Returns, Exchanges, and Refunds

Our Return & Refund Policy explains the conditions and procedures for returning products, requesting exchanges, and obtaining refunds.

For eligible returns, customers must follow the return instructions provided by our customer service team.

For hygiene reasons, certain men's underwear and intimate apparel may be subject to additional return eligibility requirements. These requirements will be disclosed in our Return & Refund Policy and will not exclude remedies required by applicable law for defective, damaged, incorrect, or materially misdescribed products.

Please review our Return & Refund Policy before making a purchase.

Nothing in these Terms limits any mandatory rights or remedies available to consumers under applicable law.

9. Promotions and Discount Codes

We may offer promotional codes, discounts, or special offers from time to time.

Unless otherwise stated in the offer terms:

• Promotional codes must be entered correctly at checkout.

• Offers may be subject to expiration dates, eligibility requirements, or product exclusions.

• Multiple discounts may not be combined unless expressly permitted.

• Promotional offers cannot be exchanged for cash.

We reserve the right to correct errors or discontinue promotional offers prospectively, subject to applicable law and existing obligations.

If a promotional offer has specific terms, those terms will apply in addition to these Terms.

10. Intellectual Property

All content on our website, including text, product descriptions, graphics, logos, photographs, illustrations, designs, and other materials, is owned by or licensed to machinaa or its respective rights holders and is protected by applicable intellectual property laws.

You may access and use our website for personal, non-commercial shopping purposes.

You must not reproduce, distribute, modify, publicly display, commercially exploit, or create derivative works from our website content without prior written permission from the applicable rights holder, except as permitted by law.

Nothing in these Terms grants you ownership of any intellectual property displayed on our website.

11. Third-Party Services and Links

Our website may contain links to third-party websites, payment services, applications, or other resources.

These services are operated independently and may be subject to their own terms and privacy policies.

We are not responsible for the content, policies, availability, or independent practices of third-party websites or services that we do not control.

Your use of third-party services is at your discretion and may be subject to additional terms imposed by those providers.

12. Privacy and Personal Information

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.

Our store is powered by Shopify, which processes personal information to provide e-commerce functionality and related services.

By using our website, you acknowledge that personal information will be handled as described in our Privacy Policy, subject to your rights and choices under applicable law.

Please review our Privacy Policy for details about cookies, third-party service providers, data retention, and applicable consumer privacy rights.

13. Feedback and Submissions

If you submit reviews, comments, suggestions, or other feedback to us, you represent that you have the right to submit that content and that it does not violate applicable law or the rights of others.

You grant machinaa a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and distribute your feedback for purposes related to operating, improving, and promoting our business, subject to applicable law and our Privacy Policy.

This license does not transfer ownership of your content to us.

We reserve the right to remove or decline to publish feedback that we reasonably believe is unlawful, fraudulent, abusive, misleading, or otherwise inappropriate.

14. Errors and Website Availability

We make reasonable efforts to keep our website information accurate and our services available.

However, our website may occasionally contain typographical errors, inaccuracies, outdated information, or temporary interruptions.

We reserve the right to correct errors, update information, and maintain or modify website features as reasonably necessary.

We do not guarantee that our website will always be available, uninterrupted, error-free, or compatible with every device or browser.

Nothing in this section excludes any obligations or warranties that cannot legally be excluded under applicable law.

15. Disclaimer of Warranties

To the extent permitted by applicable law, our website and related services are provided on an "as available" basis.

We do not warrant that website access will always be uninterrupted or that every technical issue will be corrected immediately.

Nothing in these Terms excludes or limits any product warranty, consumer guarantee, or other right that cannot legally be excluded or limited.

Any product-specific warranties or guarantees will be governed by their applicable terms and mandatory legal requirements.

16. Limitation of Liability

To the maximum extent permitted by applicable law, machinaa will not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our website or products, where such exclusions are legally enforceable.

To the extent permitted by applicable law, our liability for a claim relating to a purchase will be limited to the amount paid for the affected product or order, except where a different remedy is required by law.

Nothing in these Terms limits liability that cannot legally be limited or excluded, including applicable statutory consumer rights and remedies.

17. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising directly from your unlawful use of our website, your violation of these Terms, or your infringement of another person's rights.

This section does not require you to indemnify us for our own unlawful conduct, negligence where such responsibility cannot legally be excluded, or other liabilities that cannot legally be transferred to you.

18. Governing Law

These Terms are governed by the laws of the State of South Dakota and applicable federal laws of the United States, without regard to conflict-of-law principles, except where mandatory consumer protection laws require otherwise.

Any dispute arising from these Terms will be handled by a court with appropriate jurisdiction, subject to applicable law and any non-waivable consumer rights regarding venue or dispute resolution.

Nothing in this section deprives consumers of protections that apply under the laws of their state of residence where those protections cannot legally be waived.

19. Changes to These Terms

We may update these Terms from time to time to reflect changes in our business, website features, products, or legal requirements.

When we make changes, we will update the "Last Updated" date at the top of this page.

Changes will apply prospectively unless otherwise required or permitted by law. Existing orders will remain subject to applicable contractual obligations and consumer rights.

We encourage you to review this page periodically.

20. Contact Information and Customer Support Hours

If you have any questions about these Terms of Service, our products, orders, shipping, returns, or other customer service matters, please contact us using the information below.

Store Name: machinaa

Phone: +1 915-929-3130

Email: hello@machinaa.shop

Business Address:

2320 N Haines Ave
Rapid City, SD 57701
United States

Customer Support Hours:

Monday–Saturday: 9:00 AM–5:00 PM

Sunday and public holidays: Closed

Customer support hours are based on U.S. Mountain Time (MT). Emails received outside business hours will generally be answered during the next available business hours.

For customer service inquiries, please contact us by email at hello@machinaa.shop.