Last Updated: October 29, 2026

At machinaa ("we," "us," or "our), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, browse our products, make a purchase, or otherwise interact with our online store.

Our store is powered by Shopify, which provides the e-commerce platform that allows us to sell our products and serve our customers.

By using our website, you acknowledge that your personal information will be handled as described in this Privacy Policy, subject to your rights and choices under applicable law.

1. Personal Information We Collect

The personal information we collect depends on how you interact with our website and the services you use.

Information You Provide Directly

When you place an order, contact us, subscribe to marketing communications, or otherwise interact with our store, we may collect:

• Contact information: Your name, email address, billing address, shipping address, and phone number, if provided.

• Order information: Products purchased, order details, delivery preferences, returns, exchanges, refunds, and transaction records.

• Payment information: Payment method and transaction details. Payments are generally processed by third-party payment providers. We do not intentionally collect or store full payment card details on our own systems unless expressly stated.

• Customer service information: Information you provide when contacting us about an order, requesting a return, reporting a problem, or asking a question.

• Marketing preferences: Your email subscription status, communication preferences, and consent records, where applicable.

Information Collected Automatically

When you visit our website, we or our service providers may automatically collect certain information, including:

• IP address and general location information derived from your IP address.

• Browser type, device type, operating system, and language preferences.

• Pages viewed, products viewed, referring websites, and interactions with our website.

• Access dates, times, and technical information about your visit.

• Cookie identifiers and similar online tracking information, where enabled and permitted.

We use this information to operate our website, understand customer interactions, maintain security, improve our services, and support advertising and analytics activities where applicable.

Information from Third Parties

We may receive information from third parties that help us operate our business, including Shopify, payment processors, shipping carriers, fraud prevention services, analytics providers, and advertising partners, where applicable.

The information received depends on the service involved and your privacy settings.

2. How We Use Your Personal Information

We may use personal information for the following purposes:

• Order fulfillment: To process payments, confirm orders, arrange shipping, deliver products, and provide order updates.

• Customer support: To respond to inquiries, process returns and exchanges, issue refunds, and resolve complaints.

• Account and website management: To maintain website functionality, manage customer accounts where available, and improve your shopping experience.

• Fraud prevention and security: To detect, investigate, and help prevent fraudulent transactions, unauthorized activities, and security incidents.

• Business operations: To maintain transaction records, manage inventory, analyze sales, and administer our store.

• Marketing communications: To send promotional emails or other marketing messages where permitted by law and, where required, with your consent.

• Personalization and advertising: To understand shopping preferences, measure advertising performance, and provide relevant product recommendations or advertisements where applicable and permitted.

• Legal compliance: To comply with applicable laws, regulations, lawful requests, tax obligations, and legitimate legal processes.

We will not use personal information for purposes that are incompatible with the purposes disclosed in this policy unless permitted or required by applicable law.

3. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, and similar technologies to support essential website functions and improve your shopping experience.

These technologies may be used for:

• Remembering shopping cart contents and checkout preferences.

• Maintaining website functionality and security.

• Understanding website traffic and customer interactions.

• Measuring marketing and advertising performance.

• Supporting personalized advertising, where applicable and permitted.

Some cookies are necessary for the website to operate. Others may be used for analytics or advertising depending on the services enabled on our store.

Where required by applicable law, we will request consent before using non-essential cookies or similar technologies.

You can manage available cookie preferences through our website's cookie consent tools, where provided. You can also adjust your browser settings to block or delete cookies. Disabling certain cookies may affect website functionality, including shopping cart or checkout features.

4. How We Share Personal Information

We do not sell customer contact details to third parties in exchange for money.

We may disclose personal information to the following categories of recipients when necessary for the purposes described in this policy:

Shopify and E-Commerce Services

Our store is hosted by Shopify. Shopify processes personal information to provide e-commerce functionality, checkout, store services, security, and other platform features.

For more information about Shopify's privacy practices, please review the Shopify Consumer Privacy Policy.

Payment Providers

Payment processors receive the information needed to process transactions, verify payments, prevent fraud, and comply with applicable financial requirements.

Shipping and Fulfillment Providers

We may share your name, shipping address, contact details, and relevant order information with shipping carriers and fulfillment providers so that your purchases can be delivered.

Analytics and Advertising Partners

If we use analytics or advertising services, we may share certain online identifiers, device information, browsing activity, or other information with those providers to measure performance, understand customer interactions, or deliver advertisements.

Depending on the applicable law and the services used, some of these disclosures may be considered targeted advertising, sharing, or processing for purposes that give consumers the right to opt out.

Professional and Legal Service Providers

We may disclose information to accountants, legal advisers, security providers, or other professional service providers where reasonably necessary for business operations or legal compliance.

Legal Requirements and Business Transactions

We may disclose personal information when required by law, in response to valid legal processes, to protect our rights or the safety of others, or in connection with a merger, sale, restructuring, or transfer of business assets.

We require service providers to handle personal information in accordance with applicable contractual obligations and laws, as appropriate.

5. Sale, Sharing, and Targeted Advertising

We do not sell personal information for monetary consideration as a general business practice.

However, certain disclosures of personal information to advertising or analytics partners may be considered a "sale," "sharing," or processing for targeted advertising under certain U.S. state privacy laws, even when no money changes hands.

Where applicable law grants you the right to opt out, you may exercise that right through our available privacy preference tools or by contacting us at hello@machinaa.shop.

If our website offers a recognized opt-out preference signal, such as Global Privacy Control (GPC), we will honor it where required by applicable law.

You may also manage advertising preferences through relevant third-party platforms and your browser settings.

We will not discriminate against you for exercising privacy rights protected by applicable law.

6. Your Privacy Rights

Depending on where you live and whether the relevant law applies, you may have some or all of the following rights regarding your personal information:

• Right to know and access: Request information about the personal information we collect, use, or disclose about you.

• Right to correction: Request correction of inaccurate personal information.

• Right to deletion: Request deletion of personal information, subject to applicable exceptions.

• Right to data portability: Request a copy of certain personal information in a portable format, where applicable.

• Right to opt out: Opt out of certain sales of personal information, targeted advertising, or profiling that produces legal or similarly significant effects, where applicable.

• Right to withdraw consent: Withdraw consent where processing is based on consent.

• Right to appeal: Appeal certain decisions we make regarding your privacy rights, where required by applicable law.

• Right to non-discrimination: Exercise applicable privacy rights without unlawful discrimination.

These rights are not absolute and may be subject to legal exceptions.

How to Submit a Privacy Request

To exercise an applicable privacy right, please email us at hello@machinaa.shop with the subject line "Privacy Rights Request."

Please describe your request and provide enough information for us to understand and verify it. We may request additional information reasonably necessary to verify your identity and protect your personal information.

We will respond within the timeframe required by applicable law.

If we deny a request where an appeal process is required, we will provide information about how to appeal our decision.

You may also use the privacy tools or request mechanisms made available through our website, where applicable.

7. Email Marketing and Promotional Communications

If you subscribe to our marketing emails or otherwise provide the necessary permission, we may send you information about products, promotions, new arrivals, and special offers.

You can unsubscribe at any time by clicking the unsubscribe link included in our marketing emails.

Unsubscribing from promotional emails will not prevent us from sending necessary transactional or service-related messages, such as order confirmations, shipping notifications, or important information about your purchase.

We will handle marketing communications in accordance with applicable laws.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfillment, customer service, legal compliance, tax and accounting obligations, dispute resolution, fraud prevention, and enforcement of our agreements.

Retention periods depend on the type of information and the purpose for which it is processed.

When personal information is no longer reasonably necessary, we will take appropriate steps to delete, destroy, or de-identify it, subject to applicable legal requirements and legitimate business needs.

9. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Payment transactions are handled through applicable payment processing services and security measures provided by our e-commerce platform and payment providers.

However, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security of personal information.

You should take reasonable precautions when sharing information online and avoid sending payment card details or other highly sensitive information through ordinary email.

10. Children's Privacy

Our website is intended for a general shopping audience and is not directed to children under the age of 13.

We do not knowingly collect personal information directly from children under 13 without the consent required by applicable law.

If you believe that a child has provided personal information to us in violation of applicable law, please contact us at hello@machinaa.shop. We will review the matter and take appropriate action as required by law.

11. Third-Party Websites and Services

Our website may contain links to third-party websites, applications, payment services, social media platforms, or other external services.

These third parties may collect or process personal information under their own privacy policies. We do not control their independent privacy practices.

We encourage you to review the privacy policies of third-party services before providing personal information to them.

12. International Data Transfers

Our store is powered by Shopify and may use service providers that process personal information in the United States or other countries.

As a result, your personal information may be transferred to, stored in, or accessed from locations outside the state or country where you reside.

Where required by applicable law, appropriate safeguards will be used for international transfers and processing.

13. U.S. State Privacy Disclosures

Certain U.S. states provide additional privacy rights to residents when applicable legal requirements are met.

The availability and scope of these rights depend on your state of residence, the type of personal information involved, and whether the relevant law applies to our business.

Where required by applicable law, we will provide additional disclosures regarding the categories of personal information collected, the purposes of processing, the categories of third parties receiving personal information, applicable retention practices, and available consumer rights.

We will also provide any required methods for submitting privacy requests, opting out of applicable processing, and appealing a denied request.

Nothing in this policy is intended to limit any privacy rights that cannot legally be waived.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, service providers, or legal requirements.

When we make changes, we will update the "Last Updated" date at the top of this page. Where required by law, we will provide additional notice or obtain consent.

We encourage you to review this page periodically to stay informed about how we handle personal information.

15. Contact Us

If you have questions about this Privacy Policy, our data practices, or your privacy rights, please contact us using the information below.

Store Name: machinaa

Phone: +1 915-929-3130

Email: hello@machinaa.shop

Business Address:

2320 N Haines Ave
Rapid City, SD 57701
United States

Customer Support Hours:

• Monday–Saturday: 9:00 AM–5:00 PM

• Sunday and public holidays: Closed

Customer support hours are based on U.S. Mountain Time (MT). Emails received outside business hours will generally be answered during the next available business hours.

If you wish to request access to, correction of, or deletion of your personal information, or exercise other applicable privacy rights, please include "Privacy Rights Request" in your email subject line.